Contact Information
TechUXe Headquarters
- General Email: hello@techuxe.com
- Website: www.techuxe.com
Departmental Contacts
Sales & New Projects
- Email: sales@techuxe.com
- Best Time to Call: Monday-Friday, 9:00 AM – 6:00 PM PST
Technical Support
- Email: support@techuxe.com
- Emergency Support: urgent@techuxe.com
- Support Hours: Monday-Friday, 8:00 AM – 8:00 PM PST
Project Management
- Email: projects@techuxe.com
- Project Updates: pm@techuxe.com
Billing & Accounts
- Email: billing@techuxe.com
- Invoice Questions: invoices@techuxe.com
Legal & Compliance
- Email: legal@techuxe.com
- Privacy Concerns: privacy@techuxe.com
- Business Partnerships: partnerships@techuxe.com
Human Resources
- Email: hr@techuxe.com
- Careers: careers@techuxe.com
Response Time Commitments
Email Responses:
- General Inquiries: Within 24 hours during business days
- Sales Inquiries: Within 4 hours during business days
- Technical Support: Within 2 hours during support hours
- Emergency Issues: Within 1 hour, 24/7
- Billing Questions: Within 24 hours during business days
Phone Support:
- Business Hours: Monday-Friday, 8:00 AM – 8:00 PM PST
- Emergency Line: Available 24/7 for critical issues
- Average Wait Time: Less than 2 minutes during business hours
How to Contact Us
For New Project Inquiries:
- Email us at sales@techuxe.com with your project details
- Call our sales team at +1 (555) 123-4567 ext. 101
- Fill out our online contact form at www.techuxe.com/contact
- Schedule a consultation at www.techuxe.com/schedule
For Existing Project Support:
- Contact your dedicated project manager directly
- Email projects@techuxe.com with your project reference number
- Use our client portal for project-specific communications
- Call our main line and reference your project ID
For Technical Issues:
- Email support@techuxe.com with detailed issue description
- For urgent issues, email urgent@techuxe.com
- Submit a ticket through our support portal
What Information to Include
For Project Inquiries:
- Project type and scope
- Timeline requirements
- Budget range
- Company information
- Contact preferences
For Support Requests:
- Your name and company
- Project or service reference number
- Detailed description of the issue
- Screenshots or error messages (if applicable)
- Urgency level
For Billing Inquiries:
- Invoice number or account reference
- Specific billing question or concern
- Company name and contact information
Office Hours
Standard Business Hours:
- Monday – Friday: 8:00 AM – 6:00 PM PST
- Saturday: 9:00 AM – 2:00 PM PST (Limited support)
- Sunday: Closed (Emergency support only)
Holiday Schedule:
- We observe major US federal holidays
- Holiday schedule posted on our website
- Emergency support available during holidays
Emergency Contact Protocol
What Constitutes an Emergency:
- Website or application completely down
- Security breaches or data concerns
- Critical business-impacting issues
- Payment processing failures
Emergency Contact Process:
- Email urgent@techuxe.com immediately
- Call our main line +1 (555) 123-4567 and follow emergency prompts
- Include “EMERGENCY” in email subject line
- Provide detailed impact description
Emergency Response:
- Acknowledgment within 15 minutes
- Initial response within 1 hour
- Regular updates every 2 hours until resolved
Social Media & Online Presence
Follow Us:
- LinkedIn: linkedin.com/company/techuxe
- Twitter: @TechUXe
- Facebook: facebook.com/TechUXe
- Instagram: @TechUXe
- YouTube: TechUXe Channel
Professional Networks:
- Behance: behance.net/techuxe
- Dribbble: dribbble.com/techuxe
- GitHub: github.com/techuxe
Visiting Hours:
- By Appointment Only: Monday-Friday, 9:00 AM – 5:00 PM PST
- Schedule Visits: Email visit@techuxe.com or call 48 hours in advance
- Parking: Complimentary visitor parking available
Office Facilities:
- Modern conference rooms with A/V equipment
- Complimentary Wi-Fi and refreshments
- Accessible facilities and parking
- Security check-in required
International Clients
Time Zone Considerations:
- We accommodate international client schedules
- Phone consultations available outside standard hours by appointment
- Email responses within 24 hours regardless of time zone
Communication Preferences:
- Video conferencing via Zoom, Teams, or Google Meet
- International calling rates apply for phone support
- WhatsApp Business: +91 866 899 7962
Contact Form Guidelines
Online Contact Form (www.techuxe.com/contact):
- Complete all required fields
- Provide detailed project or inquiry information
- Select appropriate department/category
- Include preferred contact method and time
Form Processing:
- Confirmation email sent immediately
- Initial response within 4 hours during business days
- Inquiries routed to appropriate department automatically
Feedback & Suggestions
We Welcome Your Feedback:
- Email: feedback@techuxe.com
- Online Reviews: Google, Yelp, Clutch, GoodFirms
- Testimonials: testimonials@techuxe.com
- Suggestions: suggestions@techuxe.com